- In vitro diagnostic medical devices are not returnable.
- Returns for research products must be authorized by Aniara prior to return. Aniara will issue a Return Material Authorization (RMA) and Return Label.
- You may return your items within 21 days if products are unopened, unmarked, undamaged, and correctly stored. You are accountable for shipping cost ($65 FexEx Overnight Priority), plus a $100 or 25% restocking fee, whichever is higher.
- All returned items are subject to inspection by Aniara, to ensure that product integrity. Credit will not be issued for returned products which are opened, marked (writing, stickers, etc.), damaged or improperly stored.